Comfort Crew


At the Grand Amore Hotel and Spa, our goal is to surprise and delight our guests at every turn.  Each member of our Grand Amore Comfort Crew works in harmony to shape unforgettable experiences, customize your stay from the smallest of details, and ensure that your visit to Florence is more than you could have ever imagined.


A brief pre-check in questionnaire for first-time guests asks for preferences, from favorite flowers to nightcap of choice to mattress firmness. The Grand Amore Comfort Crew uses this information to create an individualized home-away-from-home experience that is a perfectly personalized mix of luxury, surprise, comfort and familiarity.

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